Registered Address:

Treehouse Life Ltd., 2 Pledges Yard, RH4 3AD

Workshop and Warehouse:

Dean House Farm, Church Road, Newdigate, Surrey, RH5 5DL

Company Number: 09708820

VAT Number: GB242341539

Insurance

Treehouse Life Ltd. have Employers Liability, Public Liability and Professional Indemnity Insurance, we can provide copies of certificates and written details of cover.

Employers Liability Insurance - Limit of Indemnity £10,000,000 and Terrorism Limit of Indemnity £5,000,000

Public Liability Insurance - Limit of Indemnity £5,000,000 and Terrorism Limit of Indemnity £5,000,000

Professional Indemnity Insurance (Design & Construction) - £1,000,000

Product Servicing

Treehouse Life Ltd. can provide a paid-for servicing solution. As installers of a unique design and a product that is integral to our niche products, we recommend that Treehouse Life Ltd. undertake and/or manage an annual servicing schedule.

Terms & Conditions

Treehouse Life Ltd. provide a full Installation Services Terms and Conditions and Service Agreement for your consideration and signature upon order. This is a 'normal' and 'standard' paperwork available at any time.

Our Best Practice

Treehouse Life Ltd. are fully qualified and certificated with all tree-climbing work, also fully certified with ITC Awarded 16-hours Outdoors First Aid Course.

We are delighted to provide, as part of your paperwork, written details of the producer guarantees regarding the pressure treatment and all certifications regarding the provenance of all timbers from environmentally and sustainably managed forests. All our timbers have FSC [Forestry Stewardship Council] certification promoting the responsible management of forests worldwide.

The obvious 'bespoke' nature of the product design for this particular project brief is subject to local conditions and circumstances. We will discuss everything with you at all stages and happy to be subject to 'sign-off' with any decisions, as required.

Our workmanship is fully guaranteed and provided with experience, judgement and open discussion. Subject to local conditions we are at the mercy of weather patterns and geographic circumstances that will be based upon your local knowledge and experience.

All information, design and consultation is supplied both within this proposal and otherwise in discussions and consultation strictly on the basis that all intellectual property [including our design solution] remain the property of Treehouse Life Ltd. at all times and in perpetuity.

Treehouse Life Ltd. reserve the right to photograph your project/product both in installation and completion for our own internal documentation and servicing, also for use in our own Treehouse Life Ltd. marketing and communication with our clients both now and into the future.

Our suggestion is that product servicing undertaken by Treehouse Life Ltd. is reasonably an on site operation charged at a Day Rate [plus any materials, if required], plus travel/expenses [accommodations, fuel, meals].

We will ensure in the procurement of materials that there is a reasonable supply of and 'spares', tooling and equipment to support servicing over a number of years.

Data Protection

Treehouse Life Ltd. take the protection of your personal data very seriously. We treat your personal data confidential and according to the legal data protection regulations and this Privacy Policy.

The use of our website is usually possible without providing personal data. Personal data, such as names, addresses or e-mail addresses, are always provided on a voluntary basis if possible. Those data will not be passed on to third parties without your explicit permission.

However, we would like to point out that data transmissions via internet (e.g. e-mail communication) cannot be entirely secure and may have security vulnerabilities. A complete protection of personal details against unauthorised access by third parties is not possible.

Privacy Policy for the use of Google Analytics:

This website uses Google Analytics, a website analysis service by Google Inc. (“Google”). Google Analytics uses so-called ”cookies”, text files that are stored on your computer to analyse your use of the website. The information generated by the cookie about your use of this website (including your IP address) is sent to and stored at a Google server in the USA.

If the IP-anonymisation is activated on this website, your IP-address will be shortened priory within the member states of the European Union or other contractual states of the Treaty on the European Economic Area. Only in exceptional cases your complete IP-address will be transmitted to a server in the USA and shortened there.

Commissioned by the operators of this website:

Google will use this information to evaluate your use of the website, to compile reports on website activities for website operators and to provide other services related to website and internet activities. Google will not associate your IP address with any other data held by Google.

You may prevent the installation of cookies by adjusting the settings of your browser; however, if you do so, you may be unable to use all features of this website.

Objection to Commercial Mail:

The use of such contact information by third parties for the purpose of distributing unsolicited advertisements or other commercial information is prohibited.

Treehouse Life Ltd. reserve the right to take legal measures in case of being sent unsolicited commercial information, e.g. spam mails etc.

Contact Form:

If you send enquiries to us via the contact form, your data entered into the contact form, including the stated contact data, are stored for the purpose of dealing with your enquiry and in case of additional enquiries. Those data will not be passed on without your permission.

Server Log Files:

The provider of these websites automatically collects and stores information in log files which your browser automatically transmits to us, such as browser type/version, used operating system referrer URL, host name of the accessing computer and time of query.

Those data cannot be associated with individual persons. A merging with other data sources does not take place. We reserve the right to retrospectively check the data if reasonable evidences concerning illegal use become known.

Right to Information, Deleting, Blocking:

You have the right to be informed about your person-related data, their origin and addressee and the purpose of data processing as well as the right to correction, blocking or deletion of those data at any time and free of charge.

For further questions and questions concerning person-related data, feel free to contact us under the address published in the legal notice.

Cookies

Treehouse Life Ltd ("us", "we", or "our") uses cookies on the https://rope-bridges.com website plus https://www.rope-bridges.com website (the "Service"). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies:

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How Treehouse Life Ltd uses cookies:

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

To enable certain functions of the Service To provide analytics

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

Third Party cookies:

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies:

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050

For the Internet Explorer web browser, please visit this page from Microsoft: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

For the Safari web browser, please visit this page from Apple: https://support.apple.com/en-gb/HT201265

For any other web browser, please visit your web browser's official web pages.

Where can you find more information about cookies:

You can learn more about cookies and the following third-party websites:

AllAboutCookies: http://www.allaboutcookies.org/

Network Advertising Initiative: http://www.networkadvertising.org/